Kaiser Permanente
 
 
no of insurance (19)
  Over all Kaiser Permanente Rating
 
Coverage 76.8%
Cost 58.9%
Customer Service 69.5%
Claims 67.4%
   

Kaiser-Permanante

All About Kaiser Permanente

This is a largest integrated health maintenance organization in United State's founded in 1945 based in Oakland, California by industrialist Henry J. Kaiser and physician Sidney R. Garfield. Kaiser is a largest not-for-profit managed care organization in the US. Ithas 8.5 million health plan members, 148,884 employees, 12,879 physicians, 37 medical centers, 400 medical offices, and $31.1 billion in annual operating revenues.

Kaiser Permanente provides care in United States by 8 regions. Each of these regions comprise by three co-dependent organizations.

The 3 organizations which make up entities in each region are:


1)Kaiser Foundation Health Plans: Which work with employers, employees, and individual members to offer prepaid health plans. These health plans which are provided by these are not-for-profit and provide infrastructure for and invest in Kaiser Foundation Hospitals and for-profit medical groups.
2)Kaiser Foundation Hospitals: This operates medical centers in three states and facilities throughout the Kaiser region. The hospital foundations which are under this are not-for-profit and primarily depends on the Kaiser Foundation Health Plans for funding.
3)Permanente Medical Groups: This group is partnership with physicians formed in 1948 in North California, which provide and arrange for medical care for Kaiser Foundation Health Plan members in each respective region. Kaiser Permanente is a for-profit partnerships or professional corporations and receive funding from Kaiser Foundation Health Plans.


Tell us what you think ! Let us know the Strengths and Weaknesses of Kaiser Permanente ! Write unbiased opinions,share them with other customers and help them choose the best plan !
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By
Location Colorado Springs,Colorado
Type of Insurance Health Insurance
Date: 08-17-2010
   
Coverage
Cost
Customer Services
Claims
Summary
I cancelled my insurance and a few months later I get a "Final Notice" of past due and they are sending my name to a collection agency and/or attorney." I can not find a contact number except for the person who will not call me..
 
By Experienced
Location Hollywood,California
Type of Insurance Health Insurance
Date: 05-20-2010
   
Coverage
Cost
Customer Services
Claims
Summary
Back in 1986 I had Kaiser Health Insurance through my employer/union at the time(Bakery, Tobacco and Confectionery Worker's Union) The plan worked fine for me then, I had a vasectomy done, full coverage, great service. I wonder if it is still the same..
 
By RBmurphy
Location Carlsbad,California
Type of Insurance Health Insurance
Date: 02-11-2010
   
Coverage
Cost
Customer Services
Claims
Summary
Been a client of Kaiser for 20 years on and off mostly on. Recently needed surgery because of a mass found on a checkup...From the time it was found to the time it was removed was 2weeks....my md called to talk with me, I had three opinions, the surgeon was outstanding and the care was impeccable. I want to give credit to an excellent group of people who treated me like a person rather than a statistic..
 
By RBmurphy
Location Carlsbad,California
Type of Insurance Health Insurance
Date: 02-11-2010
   
Coverage
Cost
Customer Services
Claims
Summary
Been a client of Kaiser for 20 years on and off mostly on. Recently needed surgery because of a mass found on a checkup...From the time it was found to the time it was removed was 2weeks....my md called to talk with me, I had three opinions, the surgeon was outstanding and the care was impeccable. I want to give credit to an excellent group of people who treated me like a person rather than a statistic..
 
By
Location Roswell,Georgia
Type of Insurance Health Insurance
Date: 01-27-2010
   
Coverage
Cost
Customer Services
Claims
Summary
Used to be a reasonable cost health insurance option, but rates have been climbing very fast and coverage gradually reduced to keep costs down. They have good doctors and facilities, but have declined covering certain procedures which I paid out of pocket with independent doctors. Example was vericose veins treatment. Spent $3,000 for successful VNUS surgery which should have been covered. Can't be healthy to walk around with bulging veins in your leg. Daughter needed physical therapy and sent us to $300 an hour treatment not covered until 5k deductible met. Best plan we could find being self-employed..
 
By
Location Livermore,California
Type of Insurance Health Insurance
Date: 11-05-2009
   
Coverage
Cost
Customer Services
Claims
Summary
As a patient, checking the statement of the charge from them is the most confusing, felt cheated and unfair experience..
 
By Alma Collins
Location Bristow,Virginia
Type of Insurance Life Insurance
Date: 10-13-2009
   
Coverage
Cost
Customer Services
Claims
Summary
I am seeking a life insurance policy issued in April or May of 2008. Alma Collins DOB 04/29/1946, my address was 9725 Kinloss Mews Bristow, Va. Thank you.
 
By EDWARD ,HARRIS
Location CHARLOTTE,North Carolina
Type of Insurance Life Insurance
Date: 08-11-2009
   
Coverage
Cost
Customer Services
Claims
Summary
1210 N. TRYON STREET NC. 28206 I WOULD LIKE INFORMATION ON PPO PLAN FOR THE NC I CAME FROM CA. WHERE I QUALIFY UNDER THE CALPER RETIREMENT SYSTEM AND WITH IT BENEFIT WHICH MAY BE TRANSFERABLE. I THANK YOU VERY MUCH AND WISH YOU A VERY GOOD DAY. YOUR TRULY EDWARD.HARRIS.
 
By M
Location Los Angeles,California
Type of Insurance Health Insurance
Date: 01-15-2009
   
Coverage
Cost
Customer Services
Claims
Summary
We applied for insurance in Sep 2008 but received a letter stating that we need to get a pregnancy test before we are approved. The letter clearly stated the Kaiser Permanente facility to visit and that the test would be at no cost to us. Few months after the test (which was requested by Kaiser and not by us) we received a bill for the test. On informing Kaiser they realized that the bill was sent in error and asked us to ignore the bill. Few weeks later we again received the bill. Even when we filled an official grievance with Kaiser our request was denied. We still have the letter that clearly states that the test would be at no cost to us and yet Kaiser won't stop from harassing us with bill *** we don't owe *** . Getting hold of representative in yet another painful experience. In short, if you are buying insurance with Kaiser be prepared for harassment..
 
By
Location hesperia,California
Type of Insurance Health Insurance
Date: 09-27-2008
   
Coverage
Cost
Customer Services
Claims
Summary
Whatever you do ...NEVER get the employee savings plan they offer !!! You will pay regular premiums and FULL price for Dr. visits , but you will NOT be able to use this plan because Kaiser picks and chooses what is towards your Deductable and you may as well go to your local Dr , because it will cost the same .With this employee "savings/reimbursment" plan , you pay the full price for everything and you know how Kaiser likes to send everyone for tests and what-not .I'm keeping it for right now , in case of an emergency , but I'll go near my home to a Dr , saves gas too !!!.
 
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